Be Assertive

As businesses have an increasing need to draw upon the ideas and input from individuals at all levels, so too has grown the need for assertiveness in order for two-way communication to be effective.

This course explores the differences between types of behaviour and the impact of non-assertive behaviour, be it aggressive or submissive, on business effectiveness.

Participants are given the opportunity to see and to practice a range of assertiveness techniques. If you would like to book a place in this course or have it tailored to the needs of your organisation, please .