Data Protection and Privacy Policy

Under the Data Protection Act 2018, you have the right to: find out what information we store about you. These include the right to: 

- Be informed about how your data is being used.
- Access personal data.
- Have incorrect data updated
- Have data erased.
- Stop or restrict the processing of your data.
- Data portability (allowing you to get and reuse your data for different services).
- Object to how your data is processed in certain circumstances.
- You also have rights when an organisation is using your personal data for: automated decision-making processes (without human involvement).
- Profiling, for example, to predict your behaviour or interests.


Adaptis Limited (“we”, “our”, “us”, the “data controller”)needs to collect and use certain types of information about the Individuals or service Users who come into contact with us to carry out our work.

Data Controller: 

Adaptis Limited is the Data Controller, which means that it determines the purposes for which personal information held will be used. The information we may collect from you:

We may collect and process the following data about you:

Information you give us: 

You may give us information about you by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you become a client or learner, register to receive information by email from us and when to report a problem with our site to us.

Information we collect about you: 

When you join one of our programmes, we may collect the following information from your organisation: 

Name, email contact details, job role, address.

When you visit our website, we may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform; and Information about your visit, including the full uniform resource Locators (URL) clickstream to, through and from our site (including date and time); items you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.

We use information held about you in the following ways:

Information you give us: 

We will use this information only to carry out our obligations arising from any contracts entered into between you and us, and to provide you with the information, products and services that you request from us.

Information we collect about you: 

- We will use this information to register learners onto our programmes, where required.
- To monitor attendance on our programmes.
- To evidence programme completion for certificated programmes to administer our website and for internal.
- Operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
- As part of our efforts to keep our site safe and secure.

Disclosure of users’ personal data to third parties:

We do not disclose your personal data to any third parties without your express permission, except in so far as you have specifically consented to such disclosure.

If this is the case, we will state who these carefully selected third parties are, so you can make an informed decision before granting your permission – you will always be offered the choice to opt-out. 

The only circumstance when we do not seek your permission is when we are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Via our website:

We may share your personal information with selected third parties including analytics and search engine providers that assist us in the improvement and optimisation of our site.

These third parties have been carefully chosen and all of them comply with the legislation and include currently:


Please note our privacy policy only applies to our own website online. Wherever we link to other sites not covered by this privacy policy, we will title links appropriately to ensure you are aware that you are being forwarded to a third-party site. Once you leave our website our privacy policy will not be applicable.

Use of cookies: 

Cookies are small files that are stored on your computer or mobile device, and they are commonly used by websites to collect and store things such as user preferences. We only use essential cookies and anonymous web analytics cookies, provided by Google, Inc, to evaluate how visitors use our website to help us provide you with a better online experience. This data is used for internal purposes only and is anonymous. 

You can opt out of cookies through the settings in your browser. To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, please visit opt out of being tracked by Google Analytics across all websites, visit

Contacting us and access to personal data: 

You have the express right to access, alter or request that we delete the data we hold on you. To request a copy of your personal data, contact us using the details below – please note that you will be expected to provide proof of identity. 

If you have any other questions or concerns about our privacy policy and practices, please contact us at

Keeping your data secure:

We have put in place appropriate physical and electronic measures, security policies and managerial procedures to safeguard and secure the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss. 

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

All personal data we hold is stored on Microsoft 365 encrypted back-up that can only be accessed by our own authorised staff, either internally or via a VP, and any data or backups taken off-site are only ever stored on secured drives. At the same time, all employees who have access to your personal data are contractually obliged to respect the confidentiality of that data and remove the data when no longer necessary for the business to hold it. 

We do not transmit your data outside our own internal systems and web servers or share it with any third parties other than those involved in collecting and processing web data for us. Where data is stored by a third party, please refer to the individual privacy policies provided by each third-party provider.

How long do we store your personal data: 

Legitimate interest – we will hold the data until such a time that it is no longer in your interest that we hold your data. This can include but is not limited to, the point of resolution of your enquiry or feedback.

Contract – we will hold the data in line with HMRC requirements. 

Changes in business ownership and control:

We may, from time to time, expand our business and this may involve the sale and/or the transfer of control of all or part of Adaptis Ltd.Data provided by users will, where it is relevant to any part of our business, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

We may also disclose data to a prospective purchaser of our business or any part of it. 

In the above instances, we will take steps with the aim of ensuring your privacy is protected. 

Data breaches:

We will report any unlawful data breach from this website or the database(s) of any of our third-party data processors to all relevant persons and the Information Commissioners Office (ICO) within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen. 

For more information:

For any additional information in relation to this policy, please contact the Adaptis Data Protection Officer: 

Sara Burks: 

Any amendments to this policy will continue to be in accordance with the provisions of the Data Protection Act 2018 and GDPR, both of which can be reviewed at the Information Commissioner’s Office website at

Adaptis Collaboration Hub Data Protection and Privacy Policy


By signing up to the system, you consent us to hold your data and share it with our external partners. We will use your data only for the purpose of this course, we may contact you on the details you provide us. We will never send you any marketing. We may share your data with the Institute of Leadership and Management. This is to register you for membership and to issue your certificates on passing the course.Any additional information you may need regarding how Adaptis hold your data and share it, please contact us at

Adaptis Collaboration Hub (aNewSpring)

By signing up to the system, you consent for aNewSpring to hold your data and share it with our external partners. We will use your data only for the purpose of this course, we may contact you on the details you provide us. We will never send you any marketing. Your data will be shared with aNewSpring platform when you create an account or when your business provides us with your information to sign up on behalf of you. This is to provide access to the course’s learning materials and learning logs which are required to complete the course.

aNewSpring process the following personal data: Name and surname, phone number, email address, participation details (from events, online subscriptions and/or meetings), IP-address, social ID, cookie ID and browsing behaviour.

During the processing we conform to the requirements of the General Data Protection Regulation. This means we:clearly specify our purposes before we process personal data, by using this Privacy Statement; limit our collection of personal data to only the personal data needed for legitimate purposes; first ask for explicit permission to process your personal data in cases where your permission is required; take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf; respect your right to inspect, correct or delete your personal data held by us.

More information on how aNewSpring stores your data can be viewed at

The Institute of Leadership and Management (TILM)

By signing up to the system you consent for us to hold your data and to share it with our external partners at The Institute of Leadership and Management (TILM). We will use your data only for the purpose of this course, we may contact you on the details you provide us. We will never send you any marketing. We will share your data with The Institute of Leadership and Management (TILM) to register you for TILM membership, to allow access to their online learning platform and to issue you certificates on passing the course. The permitted recipients of this data are the parties to this agreement, the employees of each party, and any third parties engaged to perform obligations in connection with this agreement.  Shared Personal Data shall be confined to the following categories of information relevant to the following categories of data subject: a) the names of Learners; b) the email addresses of Learners; c) telephone numbers, and job titles are non-mandatory.

To contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our nominated Data Protection Officer, Adaptis Limited, via one of the following methods:

Adaptis Limited
Tintagel House
92 Albert Embankment
London SE1 7TY
United Kingdom

Tel: 08452002246

Email: /

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can contact the Information Commissioner’s Office